Free delivery from CHF 150.00
Delivery area
We deliver exclusively to addresses in Switzerland and the Principality of Liechtenstein. Our shipping partner is Swiss Post. Online orders cannot be picked up from our stores.
Shipping costs
Discreet Economy Shipping / Sustainable Shipping (2–3 business days): CHF 8.50, free from an order value of CHF 150.00.
PostPac Priority (1–2 business days): CHF 11.50, CHF 4.50 from an order value of CHF 150.00.
There is no minimum order value.
Delivery time
We usually ship items that are in stock within 1–3 business days; for advance payment, after receipt of payment. If it is urgent, please send us the payment confirmation (PDF or screenshot) to info@smoketown.ch. The stated delivery times are estimates; details, including delivery delays, are governed by clauses 3 and 6 of our Terms and Conditions.
Payment methods
You can see the available payment methods during the ordering process. Further information can be found under Payment Information.
Bank details for advance payment
Account holder: Smoketown Rorschach GmbH - Marco Rupp / CH-9400 Rorschach
Bank: ACREVIS Bank AG
Account number: 546.624.100.09
Bank code: 6900
IBAN: CH9106900054662410009
BIC: ACRGCH22XXX
Information on returns, exchanges, and complaints can be found under Returns & Exchanges.